The need for counseling increases when people are sometimes faced with many challenges in life. Students seek counseling for various reasons.

A Counselor works closely with our students to be able to provide support, assess the ability and potential in students, empower students to improve mental health and awareness, and help manage personal goals and how to achieve them successfully.

Here at NexGenT, we care for you, we make sure that you are heard and most of all your success is important to us!

  1. What can a student expect from student counseling 1:1?

    Counseling is expected to bring many benefits. However, specific results are not guaranteed. Counseling is a personal exploration and may lead to personal changes in your life, perspective, and the decisions YOU make. These changes may affect significant relationships, your job, and/or your understanding of yourself. Some of these life changes could be temporarily distressing. The exact nature of these changes cannot be predicted. Together, our Student Counselor will work with you to achieve the best possible results for you.

  2. Common concerns that a counselor provides help with:

    • Adjustment/life transitions

    • Relationships

    • Stress and Time Management

    • Identity Concerns, Multicultural Challenges

    • Workplace discrimination, workplace boundaries, employee implicit bias

    • Planning and Productivity

    • Boosting Self-esteem and Confidence

    • Self-Care and Self-Compassion

    • Spiritually

  3. How can students make an appointment?

    Students can message our Student Counselor on the Community platform.

    Students can also call the Customer Success Team at (512) 648-6891 or send an email at to request for our Student Counselor's contact details.

  4. Is the counseling expected to be confidential?

    Our Student Counselor regards the information you share with the greatest respect and communication is completely confidential with the following limitations and exceptions:

    • Suicidal risk or danger/harm to self or others

    • Intent to commit a crime that will endanger society or another person

    • You inform the Student Counselor about Child abuse

    • You inform the Student Counselor about Elder abuse

    • You inform the Student Counselor about someone who is disabled abuse

    • When a student requires psychiatric hospitalization

    • Written informed consent to the disclosure

    *Please take note that NexGenT shares students’ records via Hubspot. Student Records are viewed by NexGenT’s staff only and are used for collaboration purposes with various teams across the company for students’ success and progress monitoring, planning, and appointment categorization. Staff are also able to see client appointments on calendars (this is strictly for scheduling purposes).

  5. When should a student consider attending counseling 1:1?


  6. Why do students need counseling?

    Counseling is a collaborative process and a choice. The professional relationship between you and your counselor, which is fostered through counseling, is key to your success. Individual therapy gives you a safe space to explore your thoughts, feelings, and concerns. Individual therapy focuses solely on you. This allows for a deeper understanding of the issues and more time for developing coping strategies to help you handle difficult situations. The goal of counseling is to inspire change and improve the quality of life through self-awareness and self-exploration.

    Being in counseling can also:

    • Help improve communications skills

    • Help you feel empowered

    • Empower you to develop fresh insights about your life

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