Recurring and Subscription Based Payments
Students enrolled in NexGenT programs with recurring payments or other products that have a subscription based payment model may cancel their subscription and withdraw at any time. Please note that any payments that were already made toward the program or product from which a student withdraws are non-refundable. This also includes enrollment and processing fees.
Non-subscription Based Payments
All NexGenT enrollments with a single payment option (non-recurring payment model) have a no refund policy. Examples of this are the Network+ Certification course, Cisco ICND1 Certification course, Python Network Programming course, The Land Your Dream IT Job course, FSNA Bootcamp, Mentor Session Credits, USB/Flash drive orders, and any Practice Labs or Exam Prep titles.
Tech Degree Program Withdrawals
Students who withdraw at least 2 weeks before their cohort start date can receive a full refund minus enrollment and processing fees. Enrollment and processing fees are not refundable.
Students enrolled in a Tuition Reimbursement Guarantee Scholarship and who are not able to land an IT job by the end of the program will have the option to request reimbursement (refund) of all tuition paid, minus any enrollment and processing fees. In addition, students enrolled under this scholarship have the option to withdraw from the program at any time, but in doing so the student will automatically void his/her Tuition Reimbursement Guarantee terms and would be ineligible for reimbursement of any tuition that was already paid toward the program. For more details regarding scholarship terms see the help section on scholarships.
Students enrolled in a Low-Income Scholarship are ineligible for refunds unless the refund is requested at least 2 weeks before the cohort start date. Enrollment and processing fees are not refundable.