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FAQ and Technical Help
FAQ and Technical Help
Random questions & answers asked from our student base
+2
37 articles in this collection
Written by
Jacob Hess,
Career-Services,
Toby Farrant
and 2 others
NexGenT Alumni
NGT's Alumni Association
Written by
Chrystel Ergina
Updated over a week ago
Student Grievance
Written by
Paol Guzman
Updated over a week ago
International Students
Written by
Paol Guzman
Updated over a week ago
Video is Blank or Won't Play
Some steps to fix issues when you try to watch a video and it either just keeps spinning like it's loading or gives you a blank page
Written by
Paol Guzman
Updated over a week ago
Annual Break Schedule
Yearly schedule of December student break
Written by
Paol Guzman
Updated over a week ago
How to change alert notifications from the NexGenT Online Community
Use the following article for instructions on how to change your notifications settings in Mighty Networks
Written by
Toby Farrant
Updated over a week ago
How to join a live session coaching cohort call
Use the following article for instructions on how to register and join a coaching call with your cohort.
Written by
Career-Services
Updated over a week ago
How to apply to Advanced Training
Written by
Career-Services
Updated over a week ago
Schedule/Re-Schedule Strategy Call
Interested in the FSNE program and would like to schedule a strategy call or missed it and would like to re-schedule? Here's how.
Written by
Paol Guzman
Updated over a week ago
Computer Requirements
Minimum computer requirements to access your course/s.
Written by
Paol Guzman
Updated over a week ago
Pre-Program Checklist
Written by
Paol Guzman
Updated over a week ago
Changing Account Login Option
For requests to change login option from either email to LinkedIn or vice versa
Written by
Paol Guzman
Updated over a week ago
What is Trello?
More information on Trello
Written by
Paol Guzman
Updated over a week ago
JumpDrive - Incomplete Contents
What to do when you receive a jumpdrive with missing/incomplete contents
Written by
Paol Guzman
Updated over a week ago
Welcome Kit - FSNE
For FSNE Students Waiting for Their Welcome Kits
Written by
Paol Guzman
Updated over a week ago
Practice Labs Support
If you are encountering issues accessing Practice Labs, here's what you can do.
Written by
Paol Guzman
Updated over a week ago
Tax Return Document Request
Written by
Paol Guzman
Updated over a week ago
LinkedIn Login Issues
Written by
Paol Guzman
Updated over a week ago
Request to Merge (Multiple) Accounts
Written by
Paol Guzman
Updated over a week ago
Billing Inquiries
This article is for those who need a copy of their account balance and all the payments they’ve made
Written by
Paol Guzman
Updated over a week ago
JumpDrive – Where is the USB Drive?
Received a card-like device with a microchip on the side and don't know where the USB drive is, here is how you find it.
Written by
Paol Guzman
Updated over a week ago
Certificate of Completion
How to get your CoC after completing a course
Written by
Paol Guzman
Updated over a week ago
JumpDrive Refund
What you need to do to get a refund for the jumpdrive
Written by
Paol Guzman
Updated over a week ago
Access to Test / Other Resources
Want to know where you can find the test and / or other resources for the course?
Written by
Paol Guzman
Updated over a week ago
PDFs for Download
Want to know where to find those resources? Check out the article below.
Written by
Paol Guzman
Updated over a week ago
Student Referral - How To
Interested in referring friends to the program? Follow the easy steps below.
Written by
Paol Guzman
Updated over a week ago
Federal / Student Loans
Written by
Paol Guzman
Updated over a week ago
Having Problems with Video Playback?
Written by
Toby Farrant
Updated over a week ago
Support for Different Web Browsers
Written by
Paol Guzman
Updated over a week ago
How can I access resources such as homework and course materials?
The program includes many resources within each lesson and lab such as worksheets, lab files, cheatsheets, diagrams and step by step guides.
Written by
Jacob Hess
Updated over a week ago
Quick Fixes for Browser Related Issues
Written by
Toby Farrant
Updated over a week ago
Account set-up questions
Common account set-up questions answered.
Written by
Paol Guzman
Updated over a week ago
Disconnected from your Strategy Call?
Written by
Toby Farrant
Updated over a week ago
Didn't Get Your Career Strategy Call?
Written by
Toby Farrant
Updated over a week ago
Pay Off Remaining Balance in Billing Section
Written by
Toby Farrant
Updated over a week ago
Logging in to an Active Account
Written by
Toby Farrant
Updated over a week ago
$37 Purchase Add-on Explanation
Written by
Toby Farrant
Updated over a week ago