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FAQ and Technical Help
Random questions & answers asked from our student base



NexGenT Alumni
Student Grievance
International Students
Video is Blank or Won't Play
Annual Break Schedule
How to change alert notifications from the NexGenT Online Community
How to join a live session coaching cohort call
How to apply to Advanced Training
Schedule/Re-Schedule Strategy Call
Computer Requirements
Pre-Program Checklist
Changing Account Login Option
What is Trello?
JumpDrive - Incomplete Contents
Welcome Kit - FSNE
Practice Labs Support
Tax Return Document Request
LinkedIn Login Issues
Request to Merge (Multiple) Accounts
Billing Inquiries
JumpDrive – Where is the USB Drive?
Certificate of Completion
Access to Test / Other Resources
PDFs for Download
Student Referral - How To
Federal / Student Loans
Having Problems with Video Playback?
Support for Different Web Browsers
How can I access resources such as homework and course materials?
Quick Fixes for Browser Related Issues
Account set-up questions
Disconnected from your Strategy Call?
Didn't Get Your Career Strategy Call?
Pay Off Remaining Balance in Billing Section
Logging in to an Active Account
$37 Purchase Add-on Explanation