NGT Academy

Some steps to fix issues when you try to watch a video and it either just keeps spinning like it's loading or gives you a blank page

Video is Blank or Won't Play

Yearly schedule of December student break

Annual Break Schedule

Use the following article for instructions on how to change your notifications settings in Mighty Networks

How to change alert notifications from the NexGenT Online Community

Minimum computer requirements to access your course/s.

Computer Requirements

For requests to change login option from either email to LinkedIn or vice versa

Changing Account Login Option

What to do when you receive a jumpdrive with missing/incomplete contents

JumpDrive - Incomplete Contents

For FSNE + CS Accelerator Students Waiting for Their Program Kits

Program Kit - FSNE + CS Accelerator Program

If you are encountering issues accessing Practice Labs, here's what you can do.

Practice Labs Support

Tax Return Document Request

LinkedIn Login Issues

Request to Merge (Multiple) Accounts

Received a card-like device with a microchip on the side and don't know where the USB drive is, here is how you find it.

JumpDrive – Where is the USB Drive?

How to get your CoC after completing a course

Certificate of Completion

Want to know where you can find the test and / or other resources for the course?

Access to Test / Other Resources

Want to know where to find those resources? Check out the article below.

PDFs for Download

Interested in referring friends to the program? Follow the easy steps below.

Student Referral - How To

Federal / Student Loans

Having Problems with Video Playback?

Support for Different Web Browsers

Quick Fixes for Browser Related Issues

Pay Off Remaining Balance in Billing Section

Logging in to an Active Account

$37 Purchase Add-on Explanation

Steps for confirming an employee's work history at NGT for various purposes (ie background checks, reference requests, or loan applications)

NGT Employee Verification

This article outlines the steps for confirming a student's enrollment status at NGT Academy

NGT Academy Student/Alumni Verification

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variety of questions & answers asked from our student base

FAQ and Technical Help

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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